A Look At How Rick Smith Grew Securus Technologies

Richard Smith, commonly known as Rick, was appointed as the Chief Executive Officer of Securus Technologies in 2008. His unique background in technology and telecommunications made him particularly suited for this role and it has proven to be a success as the company has rapidly grown under his leadership. He is a graduate of the State University of New York at Buffalo, earning his Bachelor’s Degree in Engineering. Later on, he earned his Master’s in Business Administration from the University of Rochester.

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It was in 1972 that Rick Smith started his professional career at Global Crossing North America, Inc. He worked at this company until 1998 and over the years worked in ever higher positions of responsibility. Some of the roles he played at this company included Chief Information Officer, Network Plant Operations Director, and the Director of Business Development.

After leaving Global Crossing, Rick joined Eschelon Telecom, Inc. as its Chief Financial Officer. His success in this position led to him being promoted to President of the company in 2000 and in 2003 he was named as the Chief Executive Officer of the firm. He was phenomenally successful at Eschelon Telecom, increasing revenue from just $30 million to more than $350 million while leading the company. His success paid off when the company had a successful IPO on 2005. He remained at Eschelon Telecom after the IPO and left when he joined Securus Technologies.

Securus is a firm that specializes in providing technological solutions to law enforcement agencies and prisons throughout America and Canada. The technologies they supply are used by law enforcement officers to prevent and solve crimes. Securus Technologies also provides a host of solutions to prisons including technology to prevent contraband from entering the facility as well as a system that can monitor prisoners phone calls whether they are using facility phones or their own private phones.

In 2009, Rick Smith was also named as the Chairman of the Board at Securus Technologies. Under his leadership, the company has released a broad range of products and services that are unmatched in the industry. He had directed over $600 million being spent between 2013 and 2016 that resulted in new technologies, patents, and acquisitions of other companies in the industry. The company also recently completed a new call center in Dallas, Texas that is staffed by an industry leading group of customer service agents. The customer service agents typically interact with the families and friends of prison inmates and have been specially trained to sensitively handle their calls. The result of these investments that Rick Smith has directed has made Securus Technologies dwarf its nearest competitor, Global Tel Link, in products, services, and customer service. Read more on Crunchbase.com

The Services Beyond the Borders

The MB2 Dental was formed as a result of collaborations between several dental practitioners who came together for the same purpose. This facility aims at improving dental problems that the community has faced in the long run. The facility was initially established in a single state in Dallas TX. And later, due to its development, it managed to establish its wings throughout the United States with more than six branches today.

 

The recruitment process at this facility is based on regional balance. Therefore, all the individuals from a different part of the continent are given an equal chance to participate. This system of recruitment, has decades gain for more reviews, making the company look more useful to all corners of the world.

 

Additionally, the facility through its management has managed to create links with other institutions that offers the same services to establish a platform for creativity. Consequently, the service is focused on conducting more research to discover the new, and better methods of improving the health care services to their client.

 

Despite the completions in the market, the facility has managed to attract with various classes of stakeholder and individuals who are willing to invest with them for the purpose of business. Given the fact that more clients are increasingly seen attending their facility, the report indicates that most consumers prefer the kind of services offered here.

 

The medical environment is not only accommodating regarding holding more clients but also conducive regarding functionality. Around the entire region, the facility has erected various offices to ensure that they capture all customers in terms of accessibility. It has enabled them to offer a 24 hours service to the people around the state.

 

Other than this, the organization has also decided to create a website where it can interact and provide online services to the people. In recently conducted statistics, the team was ranked much more above its competitors. Because of its website is well established in an applauding manner. Few individuals who were interviewed during this sampling process, boldly accepted that the facility had impacted them a lot regarding service delivery and costs.

 

The accessibility and competency were significant concerns that they advised that the organizations should be the focus. Finally, the recently audited firm report shows that the teams featured to be the best institution regarding equality and ethnicity. This idea was deemed to be satisfactory since the organization has a valid license from international medical standards in a review of charter awards from ISO.